Trinity Global Support Foundation promises our donors that we will follow the 10 principles of privacy as outlined by the Privacy Commissioner of Canada. The 10 principles are:

To Be Accountable: The Privacy Policy Officer can be contacted at any time at Info@TrinityGlobalSupportFoundation.org, or by calling 519-913-1123.

Identifying Purpose: We collect personal information so that we can mail tax receipts to donors. Throughout the year we also send regular mailings and updates to individual and corporate donors. We occasionally trade a donor’s name and address with other organizations. All donors are given the option to be removed from our trade list before we ever trade their name and address information.

Obtain Consent: We obtain consent to send tax receipts to our donors at the time that the donation is made. We collect name and contact information from the individual making the donation. The first piece of correspondence a donor receives from us includes the option to be removed from our trade list.

Limit collection: We limit the collection of personal information to include information that is necessary for issuing tax receipts, and contacting the donor (ie. Telephone number and email address).

Limit Use: We retain personal information about donors for 10 years from the last donation date. After this time we destroy the records that have been kept. Personal information is disclosed only when asked for by the individual, power of attorney, or immediate family member acting on behalf of the individual.

Be Accurate: We make every effort to record personal information accurately. We verify addresses and postal codes with address verification software. Donors may contact us at any time to update their personal information.

Use Appropriate Safeguards: We store all personal information securely in locked offices, and is accessible only through password-restricted software.

Be Open: We post our privacy policy on our website, www.TrinityGlobalSupportFoundation.org, and we send our privacy policy to anyone who requests it. Each member of our team is familiar with our privacy policy, and follows strict guidelines for working with personal information.

Give Individuals Access: We promptly reply to all inquiries about personal information. When discussing personal information with a donor, we explain all acronyms and codes we use to identify specific elements about an individual within our office.

Provide Recourse: The Privacy Policy Officer can be contacted at any time at Info@TrinityGlobalSupportFoundation.org, or by calling 519-913-1123. The Privacy Policy Officer investigates all complaints about personal information promptly. Individuals making a complaint about our use of their private information will be contacted promptly to clarify the complaint, if necessary, and to discuss the results of the investigation.

 
PHILANTHROPHY is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organizations and causes they are asked to support, we declare that all donors have these rights:

To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.

To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgement in its stewardship responsibilities.

To have access to the organization’s most recent financial statements.

To be assured their gifts will be used for the purposes for which they were given.

To receive appropriate acknowledgement and recognition.

To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by the law.

To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.

To be informed whether those seeking donations are volunteers, employees of the organization, or hired solicitors.

To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.

To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.

DEVELOPED BY:
American Association of Fund Raising Counsel (AAFRC)
Association for Healthcare Philanthropy (AHP)
Association of Fundraising Professionals (AFP)

ENDORSED BY:
(Information)
Independent Sector
National Catholic Development Conference (NCDC)
Council for Advancement and Support of Education (CASE)
National Committee on Planned Giving (NCPG)
Council for Resource Development (CRD)
United Way of America